Privacy policy

Privacy Policy

VastvikWear respects your privacy and is committed to protecting your personal information.

• We do not store any credit or debit card details.
• Customer information is shared only with trusted third-party services (such as Shopify, payment gateways, and delivery partners) or when required by law.
• When you visit our website, we may automatically collect information such as IP address, browser type, device details, cookies, and browsing behavior to improve user experience and marketing performance.
• When you place an order, we collect personal details such as your name, address, email, and phone number solely for order processing, delivery, and customer support.
• We may use Facebook, Instagram, and Google for retargeting advertisements based on your interaction with our website.
• You may request to update, delete, or restrict the use of your personal data at any time by contacting us via email.

📧 Contact: vastvikwear@gmail.com

Return, Exchange & Refund Policy

• We do not offer free returns or exchanges.
• Size exchanges are available with a minimal fee.
• Returns or refunds are accepted only in case of defective or faulty products.
• Any issue must be reported within 24 hours of delivery.
• Products must be unused, unwashed, and in original packaging with proof of purchase.
• Items found worn or used will not be accepted.
• Refunds are issued only as store credit (valid for 1 year) or as a product exchange.
• Products purchased during sales are non-returnable, non-refundable, and non-exchangeable.

📧 Support: carevastvikwear@gmail.com

Shipping Policy

• Orders are processed within 1–3 business days (excluding weekends and holidays).
• Estimated delivery time within India is 7–8 business days.
• Shipping charges are calculated and displayed at checkout.
• Once dispatched, tracking details are shared via email.
• In case of shipping delays, damaged, or lost items, please contact us immediately for assistance.

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