Terms of service
Terms & Conditions
Welcome to VastvikWear. By accessing or using our website www.vastvikwear.com and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, kindly refrain from using our website.
1. General Terms
These Terms of Service govern your access to and use of the VastvikWear website and all transactions conducted through it.
VastvikWear reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.
2. Eligibility & User Responsibility
You must be at least 18 years of age or have the consent of a parent or legal guardian to use this website.
By placing an order, you confirm that all information provided by you—including personal, shipping, and payment details—is accurate, complete, and current.
VastvikWear reserves the right to refuse service, cancel orders, or terminate accounts if any fraudulent, misleading, or unauthorized activity is suspected.
3. Pricing & Payments
All prices displayed on vastvikwear.com are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We accept multiple payment methods, including UPI, Credit/Debit Cards, Net Banking, and Etc.
Prices are subject to change without prior notice. However, the price applicable at the time of order placement will be honored.
4. Order Processing & Shipping
Orders are typically processed within 1–2 working days after successful payment confirmation.
Estimated delivery timelines:
- Delhi/NCR: 3–4 working days
- Metro Cities: 5–6 working days
- Rest of India: 6–8 working days
Delivery timelines are approximate and may vary due to unforeseen circumstances such as courier delays, natural events, strikes, or logistical issues.
Once an order has been shipped, VastvikWear shall not be held responsible for delays, lost shipments, or delivery issues arising from incorrect or incomplete addresses provided by the customer.
5. Returns, Exchanges & Cancellations
Returns & Exchanges
Returns or replacements are accepted only in cases of damaged or defective products.
Customers must raise a return or exchange request within 7 days of receiving the product, along with valid proof (images/videos).
Size exchanges are permitted subject to product availability and a nominal shipping and handling fee. Customers are advised to carefully refer to the size chart before placing an order.
In case of an approved exchange, the replacement product will be dispatched within 7–10 working days after the returned item is received and verified at our warehouse.
Cancellation Policy
Orders can be cancelled only before they are shipped.
Once an order has been dispatched, cancellation requests will not be accepted.
For detailed information, please refer to our Returns & Exchanges Policy page.
6. Intellectual Property Rights
All content available on this website—including but not limited to logos, designs, images, graphics, text, and brand elements—is the exclusive intellectual property of VastvikWear.
Any unauthorized reproduction, distribution, modification, or commercial use of our content without prior written consent is strictly prohibited.
7. User Conduct
By using our website, you agree not to:
- Use the website for unlawful or prohibited purposes
- Engage in fraudulent transactions or false claims
- Attempt to compromise the security or functionality of the website
VastvikWear reserves the right to suspend or permanently terminate access to users found violating these terms.
8. Limitation of Liability
VastvikWear shall not be held liable for:
- Delays caused by shipping partners or technical issues
- Payment failures or third-party service disruptions
- Misuse or improper handling of products by customers
- Minor variations in product appearance or errors in product descriptions
Our maximum liability, in any case, shall be limited to the total amount paid by the customer for the purchased product.
9. Privacy Policy
Your privacy is important to us. All personal information shared with VastvikWear is handled in accordance with our Privacy Policy.
We do not sell, rent, or share your personal data with third parties without your consent, except as required by law.
10. Governing Law & Dispute Resolution
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or in connection with these terms shall be resolved through arbitration in India, subject to Indian jurisdiction.
11. Contact Us
For any questions, concerns, or support, feel free to reach out to us:
📧 Email: carevastvikwear@gmail.com
🌐 Website: www.vastvikwear.com